TrueCordis Online Privacy Statement

SCOPE

Your privacy is important to TrueCordis and we go to great lengths to protect it. This Privacy Statement applies to the online collection and sharing of personal and other information via the TrueCordis websites. This Statement does not apply to information collected in any other way, including offline. TrueCordis may contain buttons or links to sites maintained by third parties. These third-party sites are not operated or controlled by TrueCordis and may have different privacy practices.

HIGHLIGHTS

What personal information is collected and how is that information used?

  • We collect information, personal identifying information (“PII”) on individuals such as: full name, date of birth, whole or partial social security numbers, past and present addresses. This comes from entities requesting a report. This information assists us when we are searching mainly in public records for information relating to the subject of a report. The information is provided back to a user to show that the information relates to the person who is the subject of our search. The subject of any search can request a copy of anything we have on the requesting individual upon providing ID establishing identity as the subject of the information.
  • We use the information primarily to conduct searches for public records for information that relates to the subject of the search. This information is provided by the requestor of the information that has a lawful reason to request reports on a consumer.
  • We do not share with others any of the information we receive on a consumer other than with the requestor of a report or by you, and to third parties who conduct the search.
  • Personal Information Disclosure, United States or overseas. We do not send consumer information outside of the United States or its territories for any purpose other than to deliver a report to an end user. Of course, if information is sought from outside of the United States, personal information is provided to the source outside of the United States so that the requested information is gathered in that country and then transmitted to us here in the United States where it is treated as any other consumer information.
  • We do not maintain a database of consumer information.

How is my personal information protected?

  • We have implemented certain appropriate security measures to help protect PII from accidental loss and from unauthorized access, use, or disclosure.
  • We store the information about you in a data center with restricted access and appropriate monitoring. We use intrusion detection and virus protection software.
  • Despite these measures, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.

Who has access to the personal information?

  • We will not sell, rent, or lease mailing lists or other customer data to others, other than the requestor of a report, and we will not make your PII available to any unaffiliated parties, except our approved agents and contractors who obtain information for a report, or as otherwise described in this Privacy Statement.
  • We will not disclose any PII or information about your usage of our websites or mobile applications to unaffiliated third parties, except as necessary to service the account, to enforce the terms of use, to meet our obligations to content and technology providers, or as required by law.

How may I correct, amend, or delete my personal information?

You may contact us at info@truecordis.com if you wish to view what information we have in our system regarding you. You can dispute any information you believe is inaccurate and we will investigate its accuracy. We do not re-use PII or other information to create a new report.

If you have any additional questions or concerns related to this statement and/or our practices, email us at info@TrueCordis.com or write to us at TrueCordis, 316 N. College, Box H, Waxahachie, TX 75168.

FULL PRIVACY STATEMENT

WHAT PERSONAL INFORMATION DOES TRUECORDIS COLLECT AND HOW DO WE USE IT?

We collect PII about consumers directly from a Consumer Reporting Agency (“CRA”) and similar requestors. We use the PII primarily to provide reports to CRAs which provide the information to third parties that have a lawful purpose to request reports. We don’t share any of the information you provide with others, unless we say so in this Privacy Statement, or when we believe in good faith that the law requires it.

User-Supplied Information

When you register for our services or order products via our site, we ask you to provide some personal information, for example, your name, address, phone number, email address, payment card information, and/or certain additional categories of information resulting from use of our websites and services, such as research requests. We keep this information in a contact database for future reference, as needed. We may use certain information you provide to offer you products and services that we believe may be of interest to you. If you don’t wish to receive such offers, you may opt out (unsubscribe) as described below.

If you contact us for customer support, we may ask you to provide information about your computer or about the issues you are trying to resolve. This information is necessary to help us answer your questions. We may record your requests and our responses for quality control purposes.

Web server logs

When you visit our website, we may track information about your contact and store that information in web server logs, which are records of the activities on our sites. Our servers automatically capture and save the information electronically. Examples of the information we may collect include:

  • Your unique Internet protocol address
  • The name of your unique Internet service provider
  • The city, state, and country from which you access our website The kind of browser or computer you use
  • The number of links you click within the site The date and time of your visit
  • The web page from which you arrived to our site The pages you viewed on the site
  • Certain searches/queries that you conducted via our website(s)

The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use, and improve the user’s experience.

Cookies

In order to offer and provide a customized and personal service for those who request reports and consumers on which we have provided reports, we may use cookies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a web server and stored on your computer’s hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies allow us to save passwords and preferences for you so you won’t have to reenter them each time you visit.

The use of cookies is relatively standard. Most browsers are initially set up to accept cookies. However, if you prefer, you can set your browser to either notify you when you receive a cookie or to refuse to accept cookies. You should understand that some features of many sites may not function properly if you don’t accept cookies.

Third Party Services

We may use services hosted by third parties to assist in obtaining information for our reports. We disclose PII to those third parties to conduct searches in matching the subject person to records or other information in order to be able to receive accurate information.

HOW DOES TRUECORDIS PROTECT THE PERSONAL INFORMATION THAT IT COLLECTS?

We have implemented certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use, or disclosure. For example, some of our websites are protected with Secure Sockets Layer (SSL) technology. Also, we store the information about you in a data center with restricted access and appropriate monitoring, and we use a variety of technical security measures to secure your data. In addition, we use intrusion detection and virus protection software. However, please note that we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.

Also, please note that we may store and process your personal information in systems located outside of your home country. However, regardless of where storage and processing may occur, we take appropriate steps to ensure that your information is protected, consistent with the principles set forth under this statement.

WHO HAS ACCESS TO THE PERSONAL INFORMATION?

We will not sell, rent, or lease mailing lists or other consumer data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:

  • To agents and/or contractors who may use it on our behalf or in connection with their relationship with us (for example, we may use third parties to help us obtain public records, to the requestor of the report, etc,).
  • As required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another company or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property, or in response to a subpoena.

We may also use statistics regarding usage for product development purposes, but we only use those statistics in the aggregate, and they don’t include any personally identifiable information about individual users.

Your access to some of our services and content may be password protected. We recommend that you refrain from disclosing your username(s) and password(s) to anyone. We also recommend that you sign out of your account or service at the end of each session. You may also wish to close your browser window when you have finished your work, especially if you share a computer with someone else or if you are using a computer in a public place like a library or Internet cafe.

HOW MAY I CORRECT, AMEND, OR DELETE MY PERSONAL INFORMATION AND/OR UPDATE MY PREFERENCES?

You may contact us at info@truecordis.com if you wish to view what information we have in our system regarding you. You can dispute any information you believe is inaccurate and we will investigate its accuracy. We do not re-use PII or other information to create a new report.

PUBLIC RECORDS PRIVACY STATEMENT QUESTIONS?

If you have any additional questions or concerns related to this statement and/or our practices, please email us at info@TrueCordis.com or write to us at TrueCordis, 316 N. College, Box H, Waxahachie, TX 75168.

PRIVACY STATEMENT CHANGES

If our information practices change in a significant way, we will post the policy changes here. This Privacy Statement was last updated on 7-25-2024.
© 2024 TrueCordis, LLC.